FAQ

What is your return policy?

Please review our return policy here.

How long will it take to make my item(s)?

Please allow a processing time of 3-5 business days, Monday through Friday (excluding holidays). Holiday and custom order processing times may vary.

What is demi-fine jewelry?

Demi-fine jewelry falls in between the fashion and fine jewelry categories. Materials that make up demi-fine styles include sterling silver, 14k gold-filled, vermeil (gold plated over sterling), 14k solid gold and semi-precious stones. Demi-fine styles are high quality without the high price tag.   

How should I care for my Noli jewelry pieces? 

Please review our jewelry care instructions here.

What is gold-filled?

Gold-filled is a process in which a layer of 14k gold is applied to a brass core using heat and pressure. The solid gold layer will not rub off and is usually safe for wearers with sensitive skin. Gold-filled jewelry items are a much more affordable alternative to solid gold jewelry, while not compromising quality. 

What are your shipping rates/times?

Please review our shipping rate and time chart here.

Do you offer international shipping? 

Yes! Please be aware that shipping internationally may mean delayed delivery times and additional fees due to customs. We do ask that you read some important information we have provided before making your purchase.

For more information, please click here.

How will my item(s) be packaged?

Jewelry pieces will come individually packaged in a branded reusable microfiber pouch. In order to reduce packaging material waste, we will consolidate orders with multiple jewelry pieces into one gift box. If you need additional gift boxes added to your order, please click here. All non-jewelry items will be carefully wrapped in tissue paper. We ship all products in padded envelopes for added protection. 

Do you offer wholesale?

At this time, we do not offer wholesale.